At kandychics.com, we are committed to delivering your order promptly and safely.
Please review our shipping policy for a seamless shopping experience.
- All confirmed orders are processed within 24 hours.
- Processed orders are dispatched within a maximum of 2 business days.
2. Trusted Shipping Partners
- We collaborate with India's leading courier services to ensure reliable nationwide delivery.
- The shipping partner is automatically selected based on your location for optimal speed and service.
- Shiprocket
- Shipmojo
- Premium Logistics
- Standard delivery: 3 to 5 business days from the date of dispatch.
- Delivery times may vary based on your pin code and local conditions.
- Remote or hard-to-reach areas may require 1–2 additional days.
- Applicable shipping charges are clearly displayed at checkout before payment.
- Free shipping may be available on select orders or promotional periods.
- 🚚 Free Shipping: Orders above ₹2,000 qualify for free shipping across India.
- We deliver to all major cities, towns, and serviceable pin codes across India.
- If your location falls outside our current network, our team will contact you with alternative options or pickup points.
- A tracking ID and link will be sent via email and SMS once your order is shipped.
- Track your package in real-time through the courier partner's portal.
- For tracking support, email us at orders@kandychics.com.
7. Delivery Exceptions & Delays
- Adverse weather conditions
- Regional restrictions or public holidays
- Courier partner operational issues
- We will notify you promptly and provide revised delivery estimates if delays occur.
8. Failed or Missed Deliveries
- If delivery fails due to incorrect address or recipient unavailability, re-delivery will be attempted.
- Please ensure accurate contact details and address at checkout.
- Re-delivery charges may apply in certain cases and will be communicated in advance.