Privacy Policy

At kandychics.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website or making a purchase.

1. Information We Collect

• Personal Information: Name, contact details (email, phone, shipping & billing address).
• Payment Information: Securely collected via payment gateways; we do not store payment details.
• Technical Information: IP address, browser type, operating system, browsing behavior.
• Business Information (for wholesalers): GST number, business name, and relevant details.

2. How We Use Your Information

• Order Fulfillment: Process and deliver orders, provide order updates.
• Customer Support: Assist with inquiries, returns, or complaints.
• Marketing & Promotions: Inform about special offers, new products (with consent).
• Website Improvement: Analyze user behavior to improve functionality and experience.
• Legal Compliance: Ensure compliance with applicable laws.

3. How We Protect Your Data

• Data encryption using SSL (Secure Socket Layer) technology.
• Restricted access to personal information.
• Regular security audits for data protection.

4. Sharing Your Information

• Service Providers: Third-party logistics and payment processing companies.
• Legal Requirements: When required by law or to protect our rights.
• Wholesaler Verification: Validate wholesale accounts for compliance.

5. Cookies & Tracking Technologies

• Used for remembering preferences and analyzing site traffic.
• Manage cookie preferences via browser settings.

6. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from our site.

7. Your Rights

• Access and review your personal information.
• Request corrections or updates.
• Opt-out of marketing communications.
• Request deletion of personal data (subject to legal obligations).

8. Data Retention

We retain your information only as necessary or as required by law.

9. Changes to This Policy

We reserve the right to update this policy. Continued use of our services implies acceptance of changes.

10. Contact Us

If you have any questions, contact us at:

Email: orders@kandychics.com