Delivery & Shipping

At kandychics.com, we strive to ensure a smooth and timely delivery experience for our customers. Please review our delivery and shipping policy below:

1. Order Processing

• Orders are processed within 24 hours of confirmation.
• Once processed, orders are shipped within a maximum of 2 days.

2. Shipping Partners

• We partner with trusted courier services, including Shiprocket, Shipmojo, and other reliable logistics providers, to deliver across India.
• Shipping partners are selected based on your location to ensure the fastest delivery times.

3. Delivery Timeline

• Orders are typically delivered within 3 to 5 business days after shipping.
• Delivery timelines may vary depending on the delivery location and circumstances.

4. Shipping Charges

• Shipping charges, if applicable, are displayed during checkout.
• Free shipping may be offered for certain orders, subject to terms and promotions.

5. Delivery Exceptions

• Delays may occur due to weather conditions, regional restrictions, or unforeseen circumstances.
• We will notify you promptly in case of any delays and provide updated delivery estimates.

6. Delivery Areas

• We deliver to all major cities, towns, and regions across India.
• If your location is not serviceable, our team will contact you to make alternative arrangements.

7. Tracking Your Order

• Once shipped, a tracking ID will be shared via email or SMS to help you monitor your shipment in real time.
• For any issues with tracking, please contact us at orders@kandychics.com.

8. Failed Deliveries

• If a delivery attempt fails due to incorrect address or unavailability of the recipient, the courier partner will attempt re-delivery.
• Additional charges may apply for re-delivery in certain cases.

9. Customer Support

For any inquiries or assistance regarding delivery and shipping, contact our customer support:

• Email: orders@kandychics.com